Payroll & Benefits Specialist

About RRFB: Great Job! Great Benefits! Family Friendly work environment! Help your neighbors who are struggling! If this sounds like something you want, this job is for you! 

• Excellent Benefits - medical, dental, vision, 403b (Most employees pay less than $60 per paycheck for medical coverage)
• Amazing Time-Off - 13 paid holidays each year + 15 PTO Days each year + 2 Personal Days each year
• Leave work every day knowing that you've helped your community

We will only consider resumes that show details about your work experience, not just employer and dates. We are also willing to train new employees.

Description

Title: Payroll & Benefits Specialist

FLSA Status: Non-exempt                            

Manager: Director of People & Culture         

Compensation: $20 to $23 per hour

   Job Description  

Position Overview 

The Payroll & Benefits Specialist position is responsible for processing weekly payroll and maintaining employee time records, as well as directing the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, accident plan, flexible spending plan, retirement plans, etc.). This position provides excellent customer service.  

Essential Duties and Responsibilities 

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. 

• Enters, maintains, and/or processes information in the payroll system; information may include employees’ hourly rates, salaries, bonuses, or other compensation, time worked, paid leave and holidays, deductions and withholding, address changes, and other information 
• Ensures proper processing of payroll deductions for taxes, benefits, and other deductions 
• Reconciles payroll to the general ledger and monthly bank statements 
• Issues, or reissues, physical or replacement checks or direct deposits due to payroll errors or final discharge 
• Serve as primary contact for plan vendors and third-party administrators  
• Coordinate transfer of data to external contacts for services, premiums and plan administration 
• Evaluate and revise internal processes to reduce costs and increase efficiency 
• Document and maintain administrative procedures for assigned benefits processes  
• Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees 
• Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships and compliance testing 
• Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records 
• Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans 
• Allocate group health and dental claims monthly and review quarterly 
• Audit the accuracy and performance of functions performed by benefits staff 
• Perform plan audits 
• Review both short- and long-range cost estimates/projections and relevant statistical analyses regarding modifications in benefits programs and implementation of new programs 
• Provide customer service support to internal and external customers  
• Develop communication tools to enhance understanding of the company's benefits package 
• Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions. Provide training and support to in-office and remote employees of RRFB 
• Maintains confidentiality in all sensitive matters 
• Abides by the People & Culture department’s “people first” attitude; treats other RRFB staff members as internal customers 
• Acts as a brand ambassador for Roadrunner Food Bank in all professional settings, both internally and externally 
• Performs other related duties as assigned 

Competencies 

• Excellent verbal and written communication skills in English 
• Excellent interpersonal skills 
• Excellent organizational skills and attention to detail 
• Excellent time management skills with a proven ability to meet deadlines 
• Strong analytical and problem-solving skills 
• Ability to prioritize tasks and to delegate them when appropriate 
• Ability to act with integrity, professionalism, and confidentiality 
• Proficient with Microsoft Office Suite or related software 
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems 
• Excellent project management skills 
• Proficient with or the ability to quickly learn payroll software 
• Proven ability to work effectively in a team environment with associates 
• Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines 

Work Environment 

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. 

• Work is performed primarily in an office environment using standard office equipment 
• Semi-private office space is provided 

Physical Demands 

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. 

• Prolonged periods sitting at a desk and working on a computer 
• Must be able to lift up to 15 pounds at times 
• Must be able to remain in a stationary position for extended periods, often 50% or more of the workday 
• Frequently operates a computer and other office machinery. This involves using hands to finger, handle, or feel objects and controls 
• Requires the ability to use fingers to grasp, move, or assemble small objects 
• Needs to be able to clearly communicate verbally and understand others, both in person and by phone 
• Must be able to move about the office to access files, machinery, and other areas 
• Occasionally needs to lift and carry items such as boxes of paper, files, or supplies, typically up to 10-25 pounds 
• Must be able to reach with hands and arms, placing items above, at, or below shoulder height 
• May need to stoop, kneel, or crouch to file or retrieve items 
• Frequently pushes or pulls objects like file drawers 
• Ability to see details of objects at a close range and, less importantly, at a distance 
• May need to ascend/descend stairs or move between work locations,  
• Requires a flexible schedule that includes evenings or weekends 
• Walking short distances  
• Bending, stooping, twisting 
• Reaching above and/or below shoulder 
• Handling/grasping documents or office equipment 
• Sitting and/or standing for short or extended periods of time  
• Clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone 
• Vision sufficient to read source materials and computer screen data 
• Repetitive motions for computer equipment use 
• Requires exertion of force of 25 pounds occasionally, 10 pounds frequently, and/or 5 pounds continuously to lift/carry/move objects, files and documents 

Travel Required 

• Infrequent travel required (less than 25% of working time)  
• In-state travel only, primarily confined to the Albuquerque, NM and Las Cruces, NM metro areas 
• Overnight stays are rare  
• Company vehicle provided for travel  
• Mileage reimbursement is provided for the use of a personal vehicle for work-related activities  
• Valid state driver’s license and continuous positive MVRs (Motor Vehicle Reports) are required to drive RRFB company vehicles  

Required Education, Licenses, Certifications, and Experience 

• High school diploma or equivalent required 
• At least 3 years of administrative and clerical experience required 
• At least 3 years of customer service experience required 
• At least 1 year of payroll and/or employee benefits experience required 
• Familiarity with non-profits required 

Preferred Education, Licenses, Certifications, and Experience 

• Associate’s degree in office administration or related field preferred 
• At least 1 year of food banking experience preferred 
• At least 2 years of payroll experience and/or employee benefits experience preferred 
• Bilingual in English/Spanish (written and spoken) preferred 

Work Authorization/Security Clearance Requirements 

• Legally authorized to work within the United States 

Affirmative Action/EEO Statement 

Roadrunner Food Bank is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or veteran status. 

E-Verify Statement 

Roadrunner Food Bank participates in the E-Verify program. 

Other duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

This position description in no way states or implies that these are the only duties to be performed by the employee in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give assignments.  

This role description excludes the marginal functions of the position that are incidental to the performance of fundamental job duties. All Key Result areas are essential job functions and requirements. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.  

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