Job Description

Are you looking for a way to add meaningfulness to your skills and experience in data entry? Do you have a passion for helping others? Do you enjoy working with others to achieve goals? Help end hunger in New Mexico by joining the Finance Team at Roadrunner Food Bank.   We are currently seeking a full-time Data Entry Specialist to perform daily data entry to support the needs and goals of the Food Bank and its network. 

**Please note: This position requires direct data entry experience. Candidates without data entry experience will not be considered

Hours: 40 hours/week (full-time) non-exempt, on site

Responsibilities:

Data Entry - enter all donation related data into the organization’s fundraising systems, database, in a timely and accurate manner

  • Perform all donation and relationship data entry within organizational databases through batch imports and occasional manual entry
  • Perform daily and monthly reconciliation in Microsoft Excel to ensure donation data entry aligns with bank deposits 
  • Works alongside other team members and additional departments to ensure data integrity is preserved
  • Problem solve as necessary to ensure data integrity

Data Entry Training - During periods of high volume, may be asked to train and work alongside temporary data entry clerks and volunteers to coordinate data entry tasks as needed.

Communication Facilitator: Supports the work of the food bank by positively interacting with donors, clients, co-workers, and the public.

  • Oversees all facets of donation related correspondence, including printing letters, stuffing envelopes, and mailing in a timely manner
  • Serves as primary liaison with community members by answering and directing donation related and food assistance referral calls
  • Provides support to members of both the Finance and Development (Fundraising) Departments and for organization-wide events as needed
  • Able to verbally communicate with people from all walks of life. Understand the concept of ‘know your audience’
  •  Able to work closely with other members of the institution and volunteers
  •  Possess a friendly demeanor to inspire donor loyalty
  •  Adaptable, willing to learn, and willing to acquire or shift responsibilities

Minimum  Qualifications

  • 1+ years of direct data entry experience
  • Ability to communicate effectively through phone calls, written emails and online meetings
  • 1+ years of direct experience with reconciling financial data in Microsoft Excel
  • Experience with Microsoft Office suite, including Excel, Word, and Outlook
  • Ability to manage time and tasks independently
  • Ability to follow instructions and policies and procedures
  • Ability to problem solve and troubleshoot issues, but willing to accept guidance from more experienced team members
  • Commitment to providing outstanding customer service and communication
  • Detail oriented with excellent organizational skills and the ability to multi-task

Preferred Qualifications

  • 1+ years of experience working in databases, with special attention to Salesforce
  • Experience with Microsoft Word mail merge
  • Experience working directly with the community
  • Experience with Adobe Acrobat Pro

 Roadrunner is an equal opportunity employer