Job Description

Are you interested in making a difference in the lives and health of New Mexicans? Roadrunner Food Bank is seeking a Food Rescue Manager who is creative in obtaining food resources to be distributed to our neighbors in New Mexico in need. A large focus of this position is identifying new resources for fresh produce as well as fostering positive relationships with current donors, such as grocery stores and farmers.

Job responsibilities include:

Donor Relationship Building

·         Conducts face-to-face visits, meetings and presentations with current and prospective donors to secure donated food and grocery products

·         Attends donor events such as store openings, tours, training sessions and others as requested

·         Actively identifies, contacts and solicits potential food and grocery donors with emphasis on high-demand, nutritious products

·         Develops and executes a robust donor recognition system

·         Develops and maintains a system for periodic, predictable, meaningful contact with current, potential and lapsed product donors

Data Management and Analysis

·         Maintains current and accurate donor and pick up partner agency data in the database

·         Records all donor contacts in the constituent records management (CRM) system

·         Creates and runs donor tracking reports as requested by donors

·         Analyzes donor trends and creates, or works with others to create, graphic representations of the donor data

·         Performs analysis of donor data by date, by donation channel, by geographic location and by other criteria routinely and as requested

Customer Service

·         Develops curriculum and presents training and technical assistance about store pickup and other donation systems for partner agencies and PDOs

·         Conducts donor visits jointly with partner agencies and PDOs to strengthen donor relationships and secure food donations

·         Generates and provides all necessary monthly reports and donor receipts to donors

·         Works directly with donors to resolve quality issues

·         Works with other departments to resolve donor pick up problems

Planning

·         Stays current on local, regional and national food industry trends and issues

·         Reviews business publications regularly for news about food related businesses

·         Develops annual work plans which include performance metrics, strategies and goals

·         Participates in RRFB organization-wide strategy meetings and activities as requested

·         Attends food industry events including trade shows, association meetings and network conferences as needed

·         Works with growers and leaders in the agriculture industry to secure and maintain in-state donations of surplus produce

·         Participates in Feeding America conferences and networking groups

·         Works with development team to create and deliver consistent messages to donors of both food and funds

Qualifications

Outside sales or development experience

Experience working in the food retail, wholesale, manufacturing or agriculture industry is preferred

Roadrunner Food Bank is an Equal Opportunity Employer and a Drug-Free Workplace